Ways to get help with TeacherZone
Ways to get help
- Our Customer Success Team is happy to help
- LIVE Trainings
- Search our knowledge base
- System walk throughs
Here's an overview of ways you can get help:
Have a question or need technical support?
Chat with us bottom right of any screen in TeacherZone or email us: support@teacherzone.com
Note:
If you use the help chat or email support@teacherzone.com it will go into our Inbox where all of our amazing support team members have access so we can answer your questions quickly. Best of all it ties to a ticketing system that allows tickets to track with developer updates if help from the Technical team is needed.
Call us:
If you have an URGENT need then please feel free to call us at +1- 855-970-ZONE (9663)
F.A.Q.
To quickly find the answers you're looking for, simply search our FAQ located at the bottom right of every screen. You can also access the help desk directly by visiting this link: click here
Admin Walk-through's:
Access system walk-throughs on the top right of Admin Screens for step-by-step guidance on using various features and functionalities. These walk-throughs help you navigate the system easily and maximize efficiency in administrative tasks. You can access top right of the home screen when logged in to an Admin or Sub/Admin account.
Live Trainings:
To schedule a staff training or jump on a quick screen share please email us.
Teacher workshop:
Note: We host a live teacher workshop every Thursday. Click here to schedule
If you want to use the system more efficiently as a Teacher, checkout this Teacher workshop that goes through the Teacher App and how to use the essential functions in our system